Online learning
We refund an online course or sprint within 7 days of purchase if you have not completed it. This is in addition to your rights under the Australian Consumer Law, which this policy does not limit.
Membership
The membership is an ongoing subscription, billed monthly or every six months. You can cancel at any time. Cancelling stops the next payment and you keep access until the end of the period you have paid for; we do not refund part of a period. Your first payment is refunded within 7 days if you have not completed a course.
The Diploma and Advanced Diploma
We refund a Diploma within 7 days of enrolment, provided none of your assignments has been reviewed.
Team pilots and workshops
Covered by the proposal and invoice terms for each engagement.
How to ask for a refund
Email info@comprara.com.au with your name and what you enrolled in.