Role based training
mapped to 10 global

Best practice supply chain competencies

Role based learning plans are created around these
10 competencies and learning is assigned accordingly.

  • 1. Inventory Control

    Learn strategies for maintaining the optimum amount of inventory. Understand how to determine what to order,
    when to order and how much to order to provide uninterrupted service at minimum cost. Learn to classify inventory
    and establish priorities. Learn how to balance customer service levels with inventory costs. Understand how to
    manage physical inventory (inventory counts, …).

    Course outlines >>

  • 2. Supply Planning

    Learn how to plan supply chain resources (raw materials, parts, manufacturing capacity, storage
    capacity and people) to fulfill customer demand (answering questions of what/how much and when to produce,
    without creating excess or obsolete inventories). Learn how to achieve consensus on the supply plan between
    different departments through sales & operations planning.

    Course outlines >>

  • 3. Demand Planning

    Learn methods for forecasting demand. Understand how to measure and manage demand uncertainty. Learn how
    to consolidate and communicate demand as an input for supply planning and sales & operations planning. Get
    familiar with the concept of collaborative planning, forecasting and replenishment (CPFR).

    Course outlines >>

  • 4. Transportation

    Understand how to decide on the optimal transportation modes (land, sea, air), transportation companies and
    logistics service providers for delivery of products. Learn how to use Auto-ID and electronic data technologies for
    reliable and error-proof logistics. Get familiar with Incoterms 2010 and national- as well as international transportation documents. Understand the concept of sustainable logistics. Understand how to measure and track supply chain performance and why it is important.

    Course outlines >>

  • 5. Order Management

    Learn how to manage the “Order to Cash” – cycle, starting from the time an order is received, until the ordered
    goods are delivered and payment for the goods is received. Understand order promising using “Available to
    Promise” and “Capable to Promise”. Learn to schedule the order fulfillment activities, including picking, packaging, shipping, delivery and invoicing.

    Course outlines >>

  • 6. Warehousing

    Learn best practices in warehouse operations, including receiving, putaway, order picking, packaging and
    shipping. Understand the concept of lean warehousing and get to know how to eliminate waste in the warehouse.
    Understand fire safety and the handling of dangerous goods.

    Course outlines >>

  • 7. Manufacturing

    Understand manufacturing environments and strategies. Understand the concept of batch vs. flow and push vs.
    pull methods. Understand process design, factory layout, capacity and resource planning. Get knowledge about
    the concepts Lean, Six Sigma and Quality Management.

    Course outlines >>

  • 8. Procurement

    Understand the role and added value of procurement professionals in an organization. Learn how to collaborate
    with procurement. Understand the sourcing steps and what an RFP is. Understand the link between sourcing and
    the operational procurement processes. Understand the Value Chain. Learn how to plan and prepare negotiation
    meetings and how to set objectives for the negotiation meetings. Learn how to conduct the negotiation and how to
    use cognitive biases and the game theory in negotiations.

    Course outlines >>

  • 9. Legal Contracting

    Learn how to implement a legally binding contract once the awarding decision from the RFP process has been
    taken and how to use legal terms and conditions. Understand how to limit contractual risks and manage legal
    issues or resolve disputes. Understand the statutory rights of a buyer. Learn how to terminate a contract.
    Understand sustainability regulations, intellectual property law for supply chain and global trade compliance.
    Gain in-depth understanding of Service Level Agreements (SLA’s).

    Course outlines >>

  • 10. Financials

    Understand the Total Cost of Ownership (TCO) – model. Learn how to read the balance sheet of a supplier and
    understand the profit and loss accounting. Learn how to use EBIT figures and understand the importance of cash
    flow. Learn how to apply financial ratio’s like ROTA, ROE, working capital, etc. Get familiar with the topics
    inventory accounting, activity-based costing and the cash-to-cash cycle.

    Course outlines >>

Free Capability Audit