The Importance of Being Earnest About SLAs and KPIs
Auther: Ben Shute
Date: 15 May, 2017
You’re dealing with a new supplier. You need to draw up a Service Level Agreement, commonly referred to as an SLA. You know you’ve got to cross every t and dot every i. So how do you make sure that you’ve covered all bases?...
Read MoreManaging Your Supplier Performance
Auther: Ben Shute
Date: 15 May, 2017
When you have a contract with your supplier, it’s the beginning of an on-going relationship. You expect the supplier to keep performing, day after day, like clockwork – delivering goods and services to the same high standard, and...
Read More5 Reasons Why Your Procurement People Should Learn To Negotiate Effectively
Auther: Ben Shute
Date: 02 May, 2017
You’ve hired some good procurement people. Their skills are solid. They have experience. They’re a good fit in your organisation. But – are they gun negotiators? Do they...
Read MoreImprove your negotiation skills through corporate e-learning
Auther: Hansa Tatur
Date: 17 January, 2017
We cannot undermine the value of negotiation skills which is at the centre of any business strategic initiatives. Being a good negotiator usually implies more sales motivation, leading to the best deals for the advancement of the organisation...
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